Week 5

This week, I learned how important it is to consider what elements an online web business needs to include. For example, information that leads to the credibility of the website are very important. If a customer comes to your site and feels that the credibility of our business is questionable, they won't spend much time trying to figure out if their impressions are true. There are so many online businesses, that they will just move on to a different website. The other things that I learned that are important to include in the website is crucial information a customer needs. If there are any specials, such as free shipping or a rewards program, that needs to be in a prominent location. Return information also needs to be easily assessible, along with contact information for customer questions, concerns, and issues. The product/service information needs to be on the main page. When a customer comes to my website, it should be easy to see what kind of company we are. They should easily be able to look at more information about our products and services and be able to easily make a purchase.